How can I customize my Chatwee service?

Chatwee provides dozens of settings which can be performed in Control Panel -> Customize section. The Customize Panel consists of several separate tabs including:


General tab includes the set of key chat settings such as chat name, form and position of appearing and your chat window sizes.


Messages tab corresponds to your future chat content generated by your audience and the way it will be presented in chat window such us text messages, shared files and media messages, links etc.

Welcome Cloud


Colors & Fonts

The Colors & fonts tab relates to general skin customization. You can pick one of dozens skins available or compose your own, selecting the perfect matching color scheme to fit your website even better. It is also available to choose own font family and text size.


The first section of The Privacy tab allows you to manage authorization methods which your users will use to log in on a regular basis to your chat widget. You can also set the proper rights of actions for your visitors regarding what login method the will use.

The other part takes care of security matter. For instance, you can set the profanity filter with the prohibited vocabulary and make the bad words and spammy content won’t appear no more in your chat window.



Moderation tab is a place to appoint and manage all moderator roles.

Ban List

Banning tab includes the list of all banned persons. You can also manage the list by adding or removing users who misbehaved by their IPs.

We strongly believe you won’t have to use this powerful tool, but it has been added anyway, just in case.